Support
If you need help with Islet or want to report a problem, you can request support from this page.
Contact Support
- Email: [email protected]
- GitHub Issues: Report a problem or request a feature
We review support requests related to Islet, including installation, sync, encrypted recovery, import and export, photo or video attachments, the browser extension, and the App Store version.
What to Include
- Platform: iPhone, iPad, Android, or browser extension
- App version
- Device model and system version
- Steps you took before the issue happened
- Screenshots or screen recordings of the error, if you can share them
Do not post recovery keys, cloud storage credentials, journal text, photos, videos, or other private content in a public issue. If your request includes private information, contact us by email.
Privacy and Data
Islet does not collect, read, or upload your journal content. Sync data is encrypted on your device before being sent directly to the S3 or WebDAV storage you configure.
For details, see the Privacy Policy.